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Core Competencies

Healthcare Expertise

Healthcare Expertise

EMSystems provides comprehensive web-based healthcare information management solutions that optimize real-time communications, inventory resource allocation, volunteer registry management, and patient and evacuee tracking to enhance emergency preparedness and response to medical emergencies, mass casualty events, and public health incidents for the past 10 years. Our solutions and services continue to incorporate clinical and technical expertise from healthcare professionals, such as Emergency Physicians, Nurses, EMS providers, Medical Informatics experts, and Customer Focus Groups. Our clinical and technical expertise uniquely positions EMSystems to assist the healthcare communities in medical emergency event preparation, detection, and response.

Best in Class

Best in Class

EMSystems offers the most advanced suite of integrated products focused on information exchange and interoperability, facilitating communication, coordination, and management of care and resources among healthcare entities in times of need. Current EMSystems network infrastructure, including multiple parallel servers, geographically distinct secure data centers, and independent Internet backbone connections, produces 99.99% reliability with zero unscheduled downtime in over seven years.

Customer Centric

Customer Centric

EMSystems utilizes customer focus groups and annual user group meetings to identify system features and solutions that are meaningful to our customers. The applications are designed to ensure they are easily customizable to accommodate local, statewide and national, emergency response policies and protocols. This collective approach results in applications that are intuitively easy to use and are easily integrated with current work processes throughout the emergency response continuum of care.


More on Solutions

Response Team Management

Our volunteer management solutions are secure, web-based solutions that meet or exceed the Assistant Secretary for Preparedness and Response (ASPR) benchmarks for an Emergency System for Advance Registration of Volunteer Health Professionals (ESAR-VHP). These solutions support the qualification and management of volunteer care providers across jurisdictional lines. EMSystems' ESAR-VHP solutions cover 27% of the U.S. population across 15 statewide implementations.

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Training and Exercises

Our Training and Exercises solution supports regional and statewide disaster preparedness exercises. Our specially trained clinical and technical experts assess, design, develop, plan, coordinate, and execute these exercises, onsite and remotely. Participants can be brought together in one physical location, as in a traditional "tabletop" exercise, or hold a "virtual event" in which participants attend from anywhere, using distance conferencing. These experts also assist with after action evaluations.

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Program and Outreach Services

Our Program and Outreach Services consultants are located at the client's primary location of operations to assist the client in managing programmatic and marketing aspects of EMSystem's emergenct preparedness and response solutions. These full-time employees become an integral part of the client's disaster planning team. They assess, create, implement, and evaluate the client's program and outreach needs, and the education, training, and management skills that ensure the success of public health programs.

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Solutions At a Glance

Communications and Resource Management

Stakeholders across the entire emergency services continuum use our emergency communications solution, which streamlines communications required to prepare for, respond to, and recover from individual and large-scale incidents. This solution facilitates monitoring of healthcare assets, emergency department capacity, and behavioral health and dialysis bed status. Incident-specific resources are easily tracked, such as decontamination capability, ventilators, and specialty services. The solution is implemented in 74 regions in the U.S., covering more than 37% of the population. 1,400 hospitals and 15,000 users utilize the solution on a daily basis.

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Multi-functional Tracking

Our multi-functional tracking solution supports the tracking of people, property, and equipment. It is configured for each client to support local policies and to reflect unique state or local needs for mass casualty, public health, special events, and hospital evacuee tracking. The solution was used extensively during such events as the Fort Hood incident, Hurricanes Ike and Gustav, the Presidential Inauguration, Mardi Gras, and the Boston Marathon. The solution covers over 21% of the U.S. by population through three statewide and 18 regional implementations.

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Collaboration and Notification

Public health professionals use our secure communication solution for preparing for, responding to, and recovering from multiple public health events. This alerting and collaboration solution is designed to meet the CDC Public Health Information Network (PHIN) guidelines for Health Alert Networks. The solution enables statewide coordination and response to events like the recent H1N1 outbreak. It provides a comprehensive platform for disaster and continuity of operations planning in 22 states.

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EMS Operational and Performance

Our integrated Patient Care Record solution collects and disseminates critical pre-hospital EMS patient information, enabling agencies to streamline and improve the quality and cost effectiveness of emergency medical care. It is used primarily by paramedics and other emergency personnel to record patient information, such as identification, vital signs, and health background. This information is communicated to emergency departments for immediate use upon patient intake. These solutions are used by over 1,400 users in 23 states.

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888-367-9783